| Emergency Preparedness Lessons Learned From the County Meetings in May |
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Documents:
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Emergency Readiness Meetings 5/02/03 I have collected a number of items identified in the Emergency
Preparedness meetings on May 2, (BOCC morning meeting and the Road and
Bridge homeowner's evening meeting). St. Mary's, Floyd Hill, EMERGE,
Saddleback and Mill Creek Park were represented at Tim Allen's evening
meeting. Laura Nay is preparing a draft of the new State Emergency
Operations Plan which should be available by late May. The plan is modeled
after the Summit County plan and should address a number of the items below.
I expect that the Public Safety Committee will review the new plan against
the items discussed in our meetings. Our 911 Communications Center needs additional capacity and a new location to handle the current volume of 911 calls. The demands of emergency communication in the county exceeded the functional and physical capacity of the current center some time ago. The Public Safety Committee has agreed that expanding the Communications Center should be a number one priority for all County Emergency Agencies and Municipal and County government. A summary is currently being developed by the PSC that tracks the county growth in 911 calls for the past 10 years as a result of gaming industry, ski industry and overall Front Range population growth. The data will show that Communications Center capacity has not kept up with 911 call demand. The summary will address the strength and weaknesses of the current center, evaluate the risks if shortcomings are not adequately addressed and provide the benefits of expanded capacity. The PSC will develop and recommend a number of solutions for the Communications Center to address immediate needs and future medium and long term needs. 2. Full Time County OEM Position The Office of Emergency Management position for Clear Creek County needs
to be a full time position in order to insure our emergency preparedness 365
days per year. We may need to encourage municipal support to make the
OEM position full time. A follow up meeting with the municipalities
was suggested. A substitute must be provided in the event that our full time OEM person is not available. Establishing depth in our emergency response plan is a critical component. 4. New Emergency Operations Plan Our Emergency Operations Plan needs to be updated and adopted with
private and public participation including county and municipal agencies,
Red Cross, Salvation Army and other volunteers. As stated above Laura
Nay will be presenting the new state plan by late May. Once the plan is
adopted, regular follow up meetings by either the Public Safety Committee or
an Emergency Operations Sub Committee will be required to keep the plan
current and encourage training and actual practice of the plan. Contact and
Resource lists will also need to be kept current. All county EOP activities
should be coordinated through one individual, (most likely the full time OEM
person), which would include coordination with the county's municipalities,
the Red Cross, the Salvation Army and our official media outlets. A county wide database needs to be created and/or updated as part of the Emergency Operation Plan to maintain emergency preparedness. Items to be included should be emergency equipment and volunteer resource lists, homeowner association member and officer databases, Emergency Operation Center procedures, EOC phone numbers, web site and email information, and the county emergency shelter plan. GIS mapping data should be kept current and made available to our emergency agencies. The county should designate a single contact, (most likely the full time OEM person), to maintain this information make it available to the Sheriff's Department, Road and Bridge, the Fire Authority and Ambulance Department during an emergency event. Homeowners associations should be provided the county’s contact's name, phone number and email address, so that all relevant homeowners information can be provided to the county and updated.
Available equipment resources should be arranged prior to the emergency and a resource list should be readily available to the appropriate department incident commanders during an emergency, (Sheriff's Department, Fire Authority, Ambulance and Road and Bridge). Equipment operators should be trained and qualified and added to the resource list prior to an emergency event. During an emergency is not the best time to be arranging the acquisition of specialized equipment and operators. The EOC should also have a list of the available equipment and volunteer resources, not for deployment purposes, but for tracking location and usage in order to provide information to county officials and incident commanders. The resource list should be maintained and updated on a regular schedule by a single point contact, most likely the full time OEM person. 7. Identify Agency Officials Authorized to Acquire Special Equipment We need to clearly identify the emergency agency officials that are authorized to accept, insure and make arrangements for the transportation of additional specialized equipment for use in an emergency event. This identification should be made clear prior to the emergency and should be noted in the emergency operations plan. Specialized equipment allocation and usage should also be reported to the EOC for tracking location and usage in order to provide information to county officials and incident commanders. 8. Enhance the GIS Database The GIS database has been provided to Road and Bridge to give them a better mechanism for locating specific addresses. A suggestion was made to provide Road and Bridge with the available aerial imagery database for the county. The aerial images could be edited to put the street address number on the rooftops of homes, so that maps could be displayed or printed that quickly identify specific addresses. This information should also be made available to the Office of Emergency Management, the Fire Authority, the Sheriff's Department and the Ambulance Department if they have the appropriate software licenses. 9. Update Silver Plume Addressing Silver Plume Addressing needs to be updated in order for our EPN telephone network to operate effectively. It was suggested that Rick Gaubatz was going door to door in Silver Plume to update the GIS database. 10. Special Needs Database If possible with HIPAA regulations, a medical needs database should be maintained by the county that identifies people with special needs in order to prioritize evacuations or the opening of roads in an emergency. This database could be maintained by the Office of Emergency Management, (most likely the full time OEM person), and made available to the Sheriff's Department, the Fire Authority, Road and Bridge and Ambulance during an emergency event. 11. Annual Emergency Preparedness Mailing The county should provide an annual emergency preparedness distribution
to all county residents, (a suggestion was made during Tim Allen's
homeowner's meeting to have it included with the county tax notices each
year). The distribution would remind all mountain residents that they
live in a remote area and should be prepared for emergencies beyond the Red
Cross recommendation of 72 hours. They would be advised to keep a
supply of up to 10 days worth of prescription medicines, oxygen,
nonperishable food and water at all times. Appropriate County
emergency phone numbers including the Emergency Operations Center would be
included as well as web site addresses, radio stations and public access
television stations in our municipalities for information in the event of an
emergency. We should develop a better mechanism for low cost non-emergent information distribution during an emergency event, (instead of using EPN). Due to the expense of EPN, it should be used only for notification of a life threatening event or situation. Homeowner's Associations throughout the county can share the burden of distributing information through their phone trees, email distribution lists and web sites. A single phone call could be made to each association by a county official and the information could be distributed to homeowners by the associations. The county web site, radio stations KOA and KGOAT and our municipal public access television stations can also be used to provide information during an emergency event. 13. KOA as our Primary Radio Station for Emergency Updates A suggestion was made during Tim Allen's homeowners meeting that KOA be
used as our primary radio station for providing county updates in the event
of an emergency, since it reaches everywhere in the county.
County officials need to better understand the difference between
declaring an Emergency and declaring a Disaster. In an emergency
declaration, the duration of the event is expected to be within 48 hours and
only 75% of the appropriate costs incurred during the emergency will be
reimbursed by FEMA. In a disaster declaration, the duration of the
event exceeds 48 hours and the state is supposed to kick in 12.5% of the
incurred expenses along with the 75% reimbursed by FEMA. Of course
there is no guarantee that a county disaster declaration will be accepted by
the state. The Emergency Operations Center should be established as soon as possible
in a major emergency event in order to relieve the 911 communications center
of non-emergent calls and provide updated emergency information to county
residents. The role of the EOC should be clearly defined prior to an
emergency event. The EOC is not an Incident Command and does not need
to be staffed with agency leaders. The EOC is a clearing house for
information and will need to receive regular updates from incident command
and county department leaders and officials. The EOC will provide
updated information to the public through telephone calls, web site, email
and radio and television media outlets. EOC staff should have good
communication and organization skills since they will spend most of their
time either on the phone or tracking resources and updating specific county
conditions. A suggestion was made that we should model Summit County's
EOC plan. 16. Dedicated EOC Phone Number for Incoming Media Calls A phone number in the EOC should be dedicated to incoming media calls, so
that the Denver media does not tie up all the EOC lines. An Emergency shelter plan needs to be developed for the county. The
plan should include the list of approved county locations, (schools,
churches, Elks Lodge, Easter Seal Camp, etc.), parking availability,
volunteer manpower for setting up and operating the shelter, the
coordinating agency, (Red Cross or the Salvation Army), and the supply
location and inventory, (cots, blankets, food). Locations and supplies
should be inventoried and maintained on a regular schedule to insure
availability in the event of an emergency. Multiple locations should
be selected to cover the entire county. Coordinating of all shelter
activity should be the responsibility of the full time OEM person, however
an EOC staff person could be assigned the coordination of emergency shelter
activity during an actual event. We need to develop better communication with CDOT for the management of
I-70 during emergency events. Our Ambulance, Fire Authority and
Sheriff's and Police Department people on the ground need to be kept
informed of the changing status of the Interstate highway. CDOT must
provide accurate information on road openings and closures to allow our
emergency agencies to be more effective in managing county emergencies.
19. I-70 Highway Sweeping Plan We need to develop a highway sweeping plan to locate stranded motorists
in vehicles on the interstate and get them to shelters, if the State Patrol
is unavailable. A transportation plan should be developed to get volunteers and essential
employees to the locations where they are needed during an emergency event.
A disaster communications plan may need to be established which would
provide additional radio infrastructure and perhaps additional cell phone
infrastructure, (Cellular on wheels), to handle the increased communications
demand during an emergency event, (especially an event on or near the
Interstate highway). Cellular coverage in the Upper Bear area of the
county is also desperately needed.
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